This Privacy Policy explains what information Callabridge (“we”, “us”) collects when you use West’s Mapping Guild (the “Service”), how we use it and the choices you have. We keep what we collect to what the Service needs to work.
1. Information we collect
When you create an account
- Your name (as you enter it), email address and password. Passwords are stored only in hashed form; we cannot see them.
When you make and save maps
- Your saved maps: settings, Minecraft seeds or center coordinates, map edits, names, labels, drawings and any map images you upload, plus a small preview picture.
When you buy Premium
- Payments are processed by Stripe. Your card details go directly to Stripe and never reach our servers.
- From Stripe we keep a customer ID, which plan you are on, its status and renewal or end dates, and payment amounts.
Activity and security information
- A log of account activity such as sign-ups, logins, failed login attempts, password resets, map saves and billing changes, with the date, time and IP address. We use it to keep accounts secure, prevent abuse and help with support. It is kept for 365 days.
- Our hosting provider also keeps standard server logs (such as IP address, browser type and pages requested) for security and reliability.
Information stored in your browser
- Your map settings, place names you change, unsaved drafts and undo history are stored in your own browser so they are there when you come back. See our Cookie Policy.
We do not use advertising trackers, we do not sell your personal information and we do not share it for cross-context behavioral advertising.
2. How we use information
- To run the Service: create and secure your account, save and open your maps and provide Premium features.
- To process payments and manage subscriptions through Stripe.
- To send messages you need, such as password reset emails and important changes to the Service or these policies.
- To keep the Service secure, prevent fraud and abuse, and fix problems.
- To meet legal obligations.
Where privacy laws such as the GDPR apply, our legal bases are: performing our contract with you (running your account and maps), our legitimate interests (security and improving the Service), legal obligations, and your consent where we ask for it.
3. Who we share information with
- Stripe, to process payments and manage subscriptions.
- Our hosting provider, which stores the site and its data on our behalf.
- Google Fonts: the site loads its typefaces from Google’s servers, which means your browser shares your IP address with Google when pages load.
- Authorities or others when required by law, or to protect the rights, safety and security of our users, the public or us.
- A buyer or successor if the Service is ever sold or merged, under the protections of this policy.
4. How long we keep information
- Account information and saved maps: for as long as your account exists. When you delete a map it is removed from our servers right away, apart from backups which roll over within a short period.
- Activity logs: 365 days.
- Billing records: as long as tax and accounting laws require.
5. Your choices and rights
You can update your details and delete maps yourself at any time. You can also email ryne@callabridge.com to:
- get a copy of the personal information we hold about you;
- correct information that is wrong;
- delete your account and its data;
- object to or restrict certain uses of your information.
Depending on where you live (for example the EU, UK or California), you may have additional rights, including the right to complain to your local data protection authority. We will not treat you differently for using your rights. We may need to confirm your identity before acting on a request, and we aim to respond within 30 days.
6. Children
The Service is not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child under 13 has created an account, contact ryne@callabridge.com and we will delete it.
7. Security
We use encrypted connections (HTTPS), hashed passwords, access controls and payment processing through Stripe to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
8. International transfers
We and our providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards for these transfers.
9. Changes to this policy
We will update this policy when our practices change and revise the “Last updated” date above. For significant changes we will let you know.
10. Contact
Callabridge
Louisville, KY, USA
Email: ryne@callabridge.com